Collection of personal information:
When you engage in certain activities on this site, such as ordering or registering products, downloading software, or entering contests, H2O Florida, may ask you to provide certain information about yourself by filling out and submitting an online form. It is completely optional for you to engage in these activities. If you elect to engage in these activities, however, H2O Florida may ask that you provide us with personal information, such as your first and last name, mailing address (including zip code), e-mail address, employer, job title and department, telephone and facsimile numbers, and other personal identifying information. Depending upon the activity, some of the information that we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.
How your personal information is collected:
All browsing within www.h2oflorida.com is conducted on the encrypted https protocol, as is standard practice for all websites transfers on the web. Uusing https Secure Socket Layer (SSL) encryption allows us to keep personal information secured for web transfers.
How your personal information is used:
H2O Florida collects your information in order to record and support your participation in the activities you select. If you order a product that is to be shipped, for example, the information is used to register your warranty and rights, if any, to technical support, upgrade discounts, or other benefits that may be made available to registered users. If you enter a contest, information is collected to qualify the entry and contact you regarding the contest or prize awards. The information that you provide is also used as part of our effort to keep you informed about product upgrades, special offers, and other products and services of AWG, we will not share or sell your information.
Your choices with respect to personal information:
H2O Florida recognizes and appreciates the importance of responsible use of information collected on these sites. If you do not want the information you provide to AWG to be used to inform you of other products, services, and special offers available from AWG, and you indicate this preference when you provide your personal information to H2O Florida, then H2O Florida will honor your preference.
Protection of your personal information:
The personal information that you provide in connection with registering yourself as a H2O Florida user or registering a H2O Florida product is classified as Registration Information. Registration Information is protected in several ways. Access by you to your Registration Information is available through a password and unique customer ID selected by you. This password is encrypted. We recommend that you do not divulge your password to anyone. In addition, your Registration Information resides on a secure server that only selected H2O Florida personnel and contractors have access to via password. H2O Florida encrypts your personal information and thereby prevents unauthorized parties from viewing such information when it is transmitted to H2O Florida.
Personal information that you provide that is not Registration Information also resides on a secure server and is only accessible via password. Since this information is not accessible from outside H2O Florida, you will not be asked to select a password in order to view or modify such information.
Please note that any information you post to a public bulletin board, such as the H2O Florida Testimonials, is available to all persons accessing the site.
When you visit www.h2oflorida.com, you can surf the site anonymously and access important information without revealing your identity. In order to improve our site, we may use "cookies" to track your visit. A cookie is a small amount of data that is transferred to your browser by a Web server and can only be read by the server that gave it to you. It functions as your identification card, recording your passwords, purchases, and preferences. It cannot be executed as code or deliver viruses.
Most browsers are initially set to accept cookies. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it. (For some Web pages that require an authorization, cookies are not optional. Users choosing not to accept cookies will probably not be able to access those pages.)
Contact Us Page
H2O Florida, LLC
103 Sweetwater Trail
Bunnell, FL 32010
Please note that if you provide H2O Florida with inconsistent privacy preferences (for example, by indicating on one occasion that third parties may contact you with marketing offers and indicating on another occasion that they may not), H2O Florida cannot guarantee that your most recent privacy preference will be honored.
Pricing, Typographical, and Pictorial Errors:
We make every effort to provide you with an error-free website, in the event there is a misprint, we reserve the right to correct copy or pricing to reflect actual current status. We are not responsible for pricing, typographical, or pictorial errors.
All orders are processed within 24 to 48 business hours. We do our best to ship within 24 to 48 business hours. All systems are built to order to help ensure that each and every system has fresh media and the most current components available installed. In some cases this may delay your shipping slightly. We will not ship on a customer’s shipping account for any reason. So, please do not ask. All orders are insured 100% for damages during shipping. If you receive an order that is damaged please contact us so we may process the claim and have another shipment sent out if possible. Please note: Once an order has left our warehouse, we are no longer in control of that order. It then becomes in the hands of the shipper, and delivery times will depend on location and time of year.
PLEASE NOTE – WEATHER CONDITIONS THROUGHOUT THE US CAN RESTRICT DELIVERY TIMES. Products are shipped to us from around the world. Weather can delay products arriving and departing our location or the transfer locations throughout the US. We try are hardest to get it to you as quickly as possible.
To return an item* please contact your dealer or representative you purchased the system from
*Custom built systems, special order items and other consumables cannot be returned.
Orders Refused When Delivery is attempted:
Shipper’s charge us a fee for parcels to be rerouted back to H2O Florida, LLC. Please note, we will accept the parcel but will deduct the shipping fee for the refused parcel from your refund.
Most purchases carry a full 10 year parts warranty that does not pro-rate. Please see the warranty for your purchase for more details.
The H2O Florida logo and website are registered trademarks of H2O Florida, LLC. All other copyrights and trademarks are used with full permission by the registered copyright and trademark owners.
Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, video clips, and written and other materials that appear as part of these web sites (collectively, the "Contents") are copyrights, trademarks, trade dress and/or other intellectual properties owned, controlled or licensed by H2O Florida collectively. The website as a whole is protected by copyright and trade dress, all worldwide rights, titles and interests in and to which are owned by H2O Florida and all other H2O Florida trademarks appearing on www.h2oflorida.com are trademarks of H2O Florida.
The Contents of the Site, and the Site as a whole, are intended solely for personal, noncommercial (other than for the purchase of goods or services from our site) use by the users of these web sites. You may download or copy the Contents and other downloadable materials displayed on the Site for your personal use only. No right, title or interest in any downloaded materials is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of, exploit in any way, in whole or in part, any of the Contents, the website.
H2O Florida makes no representations whatsoever about any other website, which you may access through this one. When you access a non- H2O Florida website, please understand that it is independent from H2O Florida, and that H2O Florida has no control over the content on that web site. In addition, a link to a non- H2O Florida site does not mean that H2O Florida endorses or accepts any responsibility for the content, or the use, of such web site. It is up to you to take precautions to ensure that whatever you select for your use is free of such items as viruses, worms, Trojan horses and other items of a destructive nature. IN NO EVENT WILL H2O Florida BE LIABLE TO ANY PARTY FOR ANY DIRECT, INDIRECT, SPECIAL OR OTHER CONSEQUENTIAL DAMAGES FOR ANY USE OF THESE WEBSITES, OR ON ANY OTHER HYPERLINKED WEBSITE, INCLUDING, WITHOUT LIMITATION, ANY LOST PROFITS, BUSINESS INTERRUPTION, LOSS OF PROGRAMS OR OTHER DATA ON YOUR INFORMATION HANDLING SYSTEM OR OTHERWISE, EVEN IF WE ARE EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Users agree to defend, indemnify and hold H2O Florida, harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of this website.